Summary

Preview & Print

Properties

Print the full procedure

Print selected step:

Include recourse information

"Certification sheet" format

Number of steps (52)

Register a business (4)

1 Create user account

2 Pay business registration fee

3 Submit application for business registration

4 Obtain a business registration certificate

Obtain a Foreign Investment Approval Certificate (FIAC) (4)

5 Pre-check of application for Foreign Investment Approval Certificate (FIAC)

6 Pay fee for new FIAC application

7 Submit FIAC application

8 Obtain Foreign Investment Approval Certificate (FIAC)

Obtain a business licence certificate (3)

9 Apply for a business licence certificate

10 Pay business licence fees

11 Obtain business licence certificate

Obtain the Singe Window System registration code (1)

12 Obtain the Single Window System registration code

Obtain Industrial Permit (2)

13 Submits application

14 Receive industrial Permit

Obtain Concession 010 - Industrial Concession (3)

15 Contact a Registered VeSW user

16 Submit application (Single Window System)

17 Receive Concession 010 Approval letter

Obtain Concession 020 - Tourism Concession (2)

18 Submits application - Concession 020

19 Receive Concession 020 Approval Letter

Obtain Concession 030 - Geology and Mines Concession (1)

20 Submits application

Obtain Concession 040 - Generation of Electricity Concession (2)

21 Submits application - Concession 040

22 Receive Concession 040 Approval Letter

Obtain Concession 050 - Fisheries Concession (1)

23 Submits application

Obtain Concession 130 - Life Saving Equipment Concession (2)

24 Submits application - Concession 130

25 Receive Concession 130 Approval Letter

Obtain Concession 140 - Fire Fighting Equipment Concession (2)

26 Submits application - Concession 140

27 Receive Concession 140 Approval Letter

Obtain Concession 150 - Girl Guides or Boy Scouts Concession (2)

28 Submits application - Concession 150

29 Receive Concession 150 Approval Letter

Obtain Concession 180 - Sports Equipment Concession (2)

30 Submits application - Concession 180

31 Receive Concession 180 Approval Letter

Obtain Concession 190 - Divine Church Use Concession (2)

32 Submits application - Concession 190

33 Receive Concession 190 Approval Letter

Obtain Concession 200 - Educational Use Concession (2)

34 Submits application - Concession 200

35 Receive Concession 200 Approval Letter

Obtain Concession 210 - Diplomatic Use Concession (2)

36 Submits application - Concession 210

37 Receive Concession 210 Approval Letter

Obtain Concession 220 - Charitable Donation Concession (2)

38 Submits application - Concession 220

39 Receive Concession 220 Approval Letter

Obtain Concession 270 - Project Concession (2)

40 Submits application - Concession 270

41 Receive Concession 270 Approval Letter

Obtain Concession 280 - COM Decision Concession (2)

42 Submits application - Concession 280

43 Receive Concession 280 Approval Letter

Obtain Concession 290 - Disaster Relief Concession (2)

44 Submits application - Concession 290

45 Receive Concession 290 Approval Letter

Obtaining bill of lading at Port Vila seaport (1)

46 Obtain bill of lading

Customs and Biosecurity clearance at Port Vila seaport (3)

47 Contract a Customs Broker

48 Declare cargo (Single Window System)

49 Obtain clearance (green)

Releasing cargo at Port Vila seaport (3)

50 Obtain invoice

51 Pay port service discharge fees

52 Submit release documents

25

Receive Concession 130 Approval Letter
(last modified: 04/06/2024)

Contact details
Referral

Costs

( see details )

Timeframe ( see details )

Contact details

Entity in charge

Department of Customs and Inland Revenue - Customs Downtown Office

Rue Carnot PMB 9021 POrt vila , Port Vila
Tel: 00678 33090
Website: https://customsinlandrevenue.gov.vu
Directions: Google maps

Unit in charge

Customs Revenue Unit

Mon:	08:00 - 12:00, 13:00 - 17:00
Tue:	08:00 - 12:00, 13:00 - 17:00
Wed:	08:00 - 12:00, 13:00 - 17:00
Thu:	08:00 - 12:00, 13:00 - 17:00
Fri:	08:00 - 12:00, 13:00 - 17:00
Sat:	closed
Sun:	closed

Person in charge

Rowel Johnson

Acting Principal Officer
Tel: 00678 33091
Email: rjohnson@vanuatu.gov.vu

Expected results

Import Concession Approval

Requirements

1.

Details of concession Request (original)

Cost Free

Time frame

Attention at counter: min 10mn - max 15mn

Legal justification

1.

Pacific Agreement on Closer Economic Relations (PACER) (Ratification) Act, 2004

Article 3

Report incorrect information Suggest a simplification

Referral : Department of Customs and Inland Revenue - Customs Downtown Office

Entity in charge

Department of Customs and Inland Revenue - Customs Downtown Office

Rue Carnot PMB 9021 POrt vila , Port Vila
Tel: 00678 33090
Website: https://customsinlandrevenue.gov.vu
Directions: Google maps

Unit in charge

Customs Revenue Unit

Mon:	08:00 - 12:00, 13:00 - 17:00
Tue:	08:00 - 12:00, 13:00 - 17:00
Wed:	08:00 - 12:00, 13:00 - 17:00
Thu:	08:00 - 12:00, 13:00 - 17:00
Fri:	08:00 - 12:00, 13:00 - 17:00
Sat:	closed
Sun:	closed

Person in charge

George Pakoa

Manager
Tel: +678 33091
Email: gpakoa@vanuatu.gov.vu

Powered by eRegulations ©, a content management system developed by UNCTAD's Business Facilitation Program and licensed under

Creative Commons License