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Properties

Number of steps (12) arrow_drop_up arrow_drop_down
Obtain an import permit - Biosecurity Luganville  (3) expand_more expand_less
Obtain Concession 290 - Disaster Relief Concession  (2) expand_more expand_less
Obtain air waybill at Luganville airport  (1) expand_more expand_less
Customs and Biosecurity clearance at Luganville airport  (3) expand_more expand_less
Releasing cargo at Luganville airport  (3) expand_more expand_less

11
Pay Vanuatu Terminal Service discharge Fees
(last modified: 04/06/2024)

Contact details

Entity in charge

Vanuatu Terminal Services - Luganville

P.O.Box Luganville Santo , Luganville
Tel: 00678 26783
Email: info@vts.vu
Website: https://www.vts.vu
Directions: Google maps

Unit in charge

VTS - Luganville

Mon: 08:00 - 12:00, 13:00 - 17:00
Tue: 08:00 - 12:00, 13:00 - 17:00
Wed: 08:00 - 12:00, 13:00 - 17:00
Thu: 08:00 - 12:00, 13:00 - 17:00
Fri: 08:00 - 12:00, 13:00 - 17:00
The office is also open during flight arrivals in unsocial hours, weekends and public holidays.

Person in charge

Marie Tiome

VTS Import and Export officer - Luganville
Tel: 00678 33518
Email: mtiome@vts.vu

Expected results

VTS manual invoice & receipt
AWB with VTS paid stamp - Luganville

Requirements

1. 01 - Libre deuda de patente
Release Order - import SAIR (original)
2. 01 - Libre deuda de patente
Original AWB - Luganville (original)

Cost

VUV expand_more expand_less
  • VUV Add Name Here

Cost detail

Estimate your cost

Import Terminal Handling Fees
VUV 0 -
VUV  700
Minimum charge per consignment up to 25 kg
or  VUV 0 -
VUV  30 per per kilogram
Loose Freight exclusing mail . 26kg and up
or  VUV 0 -
VUV  7,500 per AWB
Valuable
or  VUV 0 -
VUV  2,000 per AWB
AVI
Import Storage fees
or  VUV 0 -
VUV  30 per per kilogram
Loose freight beyond FREE period
Dangerous Goods Inspection Fee
or  VUV 0 -
VUV  7,000
Dangerous goods inspection
Cargo Handling
VUV 0 -
VUV  500
Forklift use - 0 - up to 499 kg
or  VUV 0 -
VUV  1,000
Forklift use 500kg - 999kg
or  VUV 0 -
VUV  1,500
Forklift use 1000kg - 1499kg
or  VUV 0 -
VUV  2,000
Forklift use 1500kg - 1999kg
or  VUV 0 -
VUV  1,000 per hour
Cool Room Special storage
or  VUV 0 -
VUV  200 per hour
Fridge Special Storage
or  VUV 0 -
VUV  20 per per kilogram
Handling of cargo for cool room storage and removal
Payment methods: Cash, credit cards, Cheque
Visa, Master and bankcard charges a merchant charge fee of 50% of the total amount. Bounced cheques penalties fees for all cheques used is Service total amount + Vt 5,000

Time frame

Waiting time in queue: max  5mn
Attention at counter: min   5mn - max   10mn

Legal justification

1. Vanuatu Terminal Services Charges, 2017

Additional information

Note:
a). VTS will not accept any freight in excess of the period stated above. Should special arrangements be made to accept freight outside this period, storage charges will apply.
b). Lodgement times must be within the terminal’s normal published hours.
c). VTS will not be liable to any damages of freight left within its care.

Referral : Vanuatu Terminal Services - Port Vila

Entity in charge

Vanuatu Terminal Services - Port Vila

Bauer field International Airport P.o.Box 7115 PORT VILA - Vanuatu SW Pacific , Port Vila 00678 7115
Tel: 00678 26783
Tel. 1: 00678 26784
Email: vts@vli.aero
Website: https://www.vts.vu
Directions: Google maps

Unit in charge

VTS Administration Department

Mon: 08:00 - 12:00, 13:30 - 17:30
Tue: 08:00 - 12:00, 13:30 - 17:30
Wed: 08:00 - 12:00, 13:30 - 17:30
Thu: 08:00 - 12:00, 13:30 - 17:30
Fri: 08:00 - 12:00, 13:30 - 17:30
The office is also open during flight arrivals in unsocial hours, weekends and public holidays

Person in charge

Smithy Samuel

VTS Cargo Operational Manager
Tel: 00678 26783
Email: ssamuel@vts.vu
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