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Number of steps (23) arrow_drop_up arrow_drop_down
Register a business  (4) expand_more expand_less
Obtain a Foreign Investment Approval Certificate (FIAC)  (4) expand_more expand_less
Obtain a business licence certificate  (3) expand_more expand_less
Obtain the Singe Window System registration code  (1) expand_more expand_less
Obtain an Import Permit - Biosecurity  (3) expand_more expand_less
Obtain air waybill at Luganville airport  (1) expand_more expand_less
Customs and Biosecurity clearance at Luganville airport  (3) expand_more expand_less
Biosecurity clearance at Luganville airport  (1) expand_more expand_less
Releasing cargo at Luganville airport  (3) expand_more expand_less

12
Obtain the Single Window System registration code
(last modified: 30/08/2020)

Contact details

Entity in charge

Department of Customs and Inland Revenue - Customs Downtown Office

Rue Carnot PMB 9021 POrt vila , Port Vila
Tel: 00678 33090
Website: https://customsinlandrevenue.gov.vu
Directions: Google maps

Unit in charge

Customs Information and Communication Technology Services

Mon: 08:00 - 12:00, 13:00 - 17:00
Tue: 08:00 - 12:00, 13:00 - 17:00
Wed: 08:00 - 12:00, 13:00 - 17:00
Thu: 08:00 - 12:00, 13:00 - 17:00
Fri: 08:00 - 12:00, 13:00 - 17:00
Sat: closed
Sun: closed

Person in charge

Bronson Wells

IT Support Officer
Tel: 00678 33010
Email: bwells@vanuatu.gov.vu

Expected results

System Record TIN Code

Requirements

1. ASYCUDA World registration form
ASYCUDA World registration form (original)

Time frame

Waiting time in queue: max  5mn
Attention at counter: min   5mn - max   15mn

Legal justification

Referral : Department of Customs and Inland Revenue - Customs Downtown Office

Entity in charge

Department of Customs and Inland Revenue - Customs Downtown Office

Rue Carnot PMB 9021 POrt vila , Port Vila
Tel: 00678 33090
Website: https://customsinlandrevenue.gov.vu
Directions: Google maps

Unit in charge

Customs Information and Communication Technology Services

Mon: 08:00 - 12:00, 13:00 - 17:00
Tue: 08:00 - 12:00, 13:00 - 17:00
Wed: 08:00 - 12:00, 13:00 - 17:00
Thu: 08:00 - 12:00, 13:00 - 17:00
Fri: 08:00 - 12:00, 13:00 - 17:00
Sat: closed
Sun: closed

Person in charge

Joe Tambeana

Acting Manager Customs ITS
Tel: 00678 33091
Email: tambeanaj@vanuatu.gov.vu
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