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Number of steps (9) arrow_drop_up arrow_drop_down
Obtain MSG Certificate  (1) expand_more expand_less
Obtaining bill of lading at Port Vila seaport  (1) expand_more expand_less
Customs clearance at Port Vila seaport  (3) expand_more expand_less
Biosecurity clearance at Port Vila seaport  (1) expand_more expand_less
Releasing cargo at Port Vila seaport  (3) expand_more expand_less

5
Obtain Customs clearance (green)
(last modified: 15/10/2019)

Contact details

Entity in charge

Customs Border and Enforcement Office

Port Vila Wharf , Port Vila
Tel: +678 22082
Website: www.customsinlandrevenue.gov.vu
Directions: Google maps

Unit in charge

Customs Revenue Unit

Mon: 08:00 - 12:00, 13:00 - 17:00
Tue: 08:00 - 12:00, 13:00 - 17:00
Wed: 08:00 - 12:00, 13:00 - 17:00
Thu: 08:00 - 12:00, 13:00 - 17:00
Fri: 08:00 - 12:00, 13:00 - 17:00
Sat: closed
Sun: closed

Person in charge

Apolline Sumptoh

Customs Cashier
Tel: + 678 22862
Email: asumptoh@vanuatu.gov.vu

Expected results

Release Order - VSEA
Customs Receipt - VSEA

Requirements

1. 01 - Libre deuda de patente
Assessment - VSEA (original)
2. 01 - Libre deuda de patente
payment (original)

Cost VUV  1,000

USD expand_more expand_less
  • USD Add Name Here
This is an estimate based on a series of assumptions which you can modify to calculate your own costs:

Cost detail

Estimate your cost

VUV 500 -
VUV  500 per Declaration
Customs Service Fee
VUV 500 -
VUV  500 per Declaration
Single Window System Processing Fee
Payment methods: Cash, Cheque, Online Payment
Use the online Customs tariff simulator to work out duties and taxes to pay: https://singlewindow.gov.vu/portal/services/tariff/sections.jsf
Make out checks to "The Government of Vanuatu"
If you pay in cash the maximum accepted amount is 50,000vt

Time frame

Yellow Lane Declaration takes 1-2 days for Customs to process prior payment and release of goods, while a Red lane declaration takes 1-3 days.
Waiting time in queue: min   5mn - max  10mn
Attention at counter: min   5mn - max   10mn

Legal justification

1. Customs Act No.7 of 2013
Customs Act No.7 of 2013
2. Customs Regulations Order No. 113 of 2014
Customs Regulations Order No. 113 of 2014
3. Import Duties Act
Import Duties Act

Additional information

You don't need to present copies of the documents attached in the last step

Referral : Department of Customs and Inland Revenue - Customs Administartion

Entity in charge

Department of Customs and Inland Revenue - Customs Administartion

Private Mail Bag 9012, La Casa D'Andrea E Luciano Building, Rue Pierre Lamy, Port Vila, Republic of Vanuatu , Port Vila
Tel: 00678 33010
Tel. 1: 00678 22597
Email: circorporate@vanuatu.gov.vu
Website: https://customsinlandrevenue.gov.vu/index.php/en/
Directions: Google maps

Unit in charge

Customs Revenue Unit

Mon: 08:00 - 12:00, 13:00 - 17:00
Tue: 08:00 - 12:00, 13:00 - 17:00
Wed: 08:00 - 12:00, 13:00 - 17:00
Thu: 08:00 - 12:00, 13:00 - 17:00
Fri: 08:00 - 12:00, 13:00 - 17:00
Sat: closed
Sun: closed

Person in charge

Kalory Sope

Manager
Tel: +678 33090
Email: ksope@vanuatu.gov.vu
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