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Number of steps (7) arrow_drop_up arrow_drop_down
Obtaining bill of lading at Port Vila seaport  (1) expand_more expand_less
Customs and Biosecurity clearance at Port Vila seaport  (3) expand_more expand_less
Releasing cargo at Port Vila seaport  (3) expand_more expand_less

4
Obtain clearance from Customs and Biosecurity clearance (green)
(last modified: 23/10/2020)

Contact details

Entity in charge

Customs Border and Enforcement Office

Port Vila Wharf , Port Vila
Tel: +678 22082
Website: www.customsinlandrevenue.gov.vu
Directions: Google maps

Unit in charge

Customs Revenue Unit

Mon: 08:00 - 12:00, 13:00 - 17:00
Tue: 08:00 - 12:00, 13:00 - 17:00
Wed: 08:00 - 12:00, 13:00 - 17:00
Thu: 08:00 - 12:00, 13:00 - 17:00
Fri: 08:00 - 12:00, 13:00 - 17:00
Sat: closed
Sun: closed

Person in charge

Apolline Sumptoh

Customs Cashier
Tel: + 678 22862
Email: asumptoh@vanuatu.gov.vu

Expected results

Release Order - VSEA
Customs Receipt - VSEA

Requirements

Customs Requirements
1. 01 - Libre deuda de patente
Assessment - VSEA (original)
2. 01 - Libre deuda de patente
payment (original)
Biosecurity Requirements
or 01 - Libre deuda de patente
Animal Health Certificate
or 01 - Libre deuda de patente
Live Animal Health Export Certificate

Cost VUV 1,000

VUV expand_more expand_less
  • VUV Add Name Here
This is an estimate based on a series of assumptions which you can modify to calculate your own costs:

Cost detail

Estimate your cost

CUSTOMS FEES
VUV 500 -
VUV  500 per Declaration
Customs Service Fee
VUV 500 -
VUV  500 per Declaration
Single Window System Processing Fee
Payment methods: Cash, Cheque, Online Payment
Use the online Customs tariff simulator to work out duties and taxes to pay: https://singlewindow.gov.vu/portal/services/tariff/sections.jsf
Make out checks to "The Government of Vanuatu"
If you pay in cash the maximum accepted amount is 25,000vt
..........................................................................................................
BIOSECURITY FEES:
Biosecurity has 3 mandatory costs, Inspection fee, Permit Fee and service call fee. They vary in prices depending on the cubic metre of the consignment and the rate applied. There are also other fees the may applied to specific consignments, they are fumigation fees, overtime fees and penalties.

Time frame

Yellow Lane Declaration takes 1-2 days for Customs to process prior payment and release of goods, while a Red lane declaration takes 1-3 days.
Waiting time in queue: min   5mn - max  10mn
Attention at counter: min   5mn - max   10mn

Additional information

You don't need to present copies of the documents attached in the last step

Referral : Department of Customs and Inland Revenue - Customs Administration

Entity in charge

Department of Customs and Inland Revenue - Customs Administration

Private Mail Bag 9012, La Casa D'Andrea E Luciano Building, Rue Pierre Lamy, Port Vila, Republic of Vanuatu , Port Vila
Tel: 00678 33010
Tel. 1: 00678 22597
Email: circorporate@vanuatu.gov.vu
Website: https://customsinlandrevenue.gov.vu/index.php/en/
Directions: Google maps

Unit in charge

Customs Revenue Unit

Mon: 08:00 - 12:00, 13:00 - 17:00
Tue: 08:00 - 12:00, 13:00 - 17:00
Wed: 08:00 - 12:00, 13:00 - 17:00
Thu: 08:00 - 12:00, 13:00 - 17:00
Fri: 08:00 - 12:00, 13:00 - 17:00
Sat: closed
Sun: closed

Person in charge

George Pakoa

Manager
Tel: +678 33091
Email: gpakoa@vanuatu.gov.vu
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