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Number of steps (10) arrow_drop_up arrow_drop_down
Obtaining bill of lading at Port Vila seaport  (1) expand_more expand_less
Customs and Biosecurity clearance at Port Vila seaport  (3) expand_more expand_less
Releasing cargo at Port Vila seaport  (3) expand_more expand_less
Obtain a Phytosanitary Certificate - Biosecurity Port Vila  (3) expand_more expand_less

4
Obtain clearance (green)
(last modified: 02/08/2021)

Contact details

Entity in charge

Customs Border and Enforcement Office

Port Vila Wharf , Port Vila
Tel: +678 22082
Website: www.customsinlandrevenue.gov.vu
Directions: Google maps

Unit in charge

Customs Revenue Unit

Mon: 08:00 - 12:00, 13:00 - 17:00
Tue: 08:00 - 12:00, 13:00 - 17:00
Wed: 08:00 - 12:00, 13:00 - 17:00
Thu: 08:00 - 12:00, 13:00 - 17:00
Fri: 08:00 - 12:00, 13:00 - 17:00
Sat: closed
Sun: closed

Person in charge

Stephanie Langises

Customs Cashier
Tel: + 678 22862
Email: slangises@vanuatu.gov.vu

Expected results

Payment receipt - import VSEA
Release Order - VSEA

Requirements

CUSTOMS REQUIREMENTS
1. 01 - Libre deuda de patente
SAD - export VSEA
2. 01 - Libre deuda de patente
Assessment - VSEA
3. 01 - Libre deuda de patente
payment
BIOSECURITY REQUIREMENTS
1. 01 - Libre deuda de patente
Animal Health Certificate
or 01 - Libre deuda de patente
Live Animal Health Export Certificate
or 01 - Libre deuda de patente
Phytosanitary Export Certificate - Vanuatu

Cost VUV 1,000

VUV expand_more expand_less
  • VUV Add Name Here
VUV 500
Customs Processing Fee
VUV 500
IT Processing Fee
Payment methods: Cash, Cheque, Online Payment
Use the online Customs tariff simulator to work out duties and taxes to pay: https://singlewindow.gov.vu/portal/services/tariff/sections.jsf
Make out checks to "The Government of Vanuatu"
If you pay in cash the maximum accepted amount is 25,000vt
...........................................................................................................................................
BIOSECURITY:
Biosecurity has 3 mandatory costs, Inspection fee, Permit Fee and service call fee. They vary in prices depending on the cubic metre of the consignment and the rate applied. There are also other fees the may applied to specific consignments, they are fumigation fees, overtime fees and penalties.

Time frame

Waiting time in queue: min   5mn - max  10mn
Attention at counter: min   5mn - max   10mn

Additional information

You don't need to present copies of the documents attached in the last step.

Referral : Department of Customs and Inland Revenue - Customs Downtown Office

Entity in charge

Department of Customs and Inland Revenue - Customs Downtown Office

Rue Carnot PMB 9021 POrt vila , Port Vila
Tel: 00678 33090
Website: https://customsinlandrevenue.gov.vu
Directions: Google maps

Unit in charge

Customs Revenue Unit

Mon: 08:00 - 12:00, 13:00 - 17:00
Tue: 08:00 - 12:00, 13:00 - 17:00
Wed: 08:00 - 12:00, 13:00 - 17:00
Thu: 08:00 - 12:00, 13:00 - 17:00
Fri: 08:00 - 12:00, 13:00 - 17:00
Sat: closed
Sun: closed

Person in charge

George Pakoa

Manager
Tel: +678 33091
Email: gpakoa@vanuatu.gov.vu
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