1. FIRST TIME TRADER
  2. USED PERSONAL EFFECTS
  3. FULL PROCEDURE
  4. Full procedure for imports of used personal effects (LGVL Seaport) 1st Time Trader
Summary print

Preview & Print

Properties

Number of steps (13) arrow_drop_up arrow_drop_down
Obtain residence visa (Optional for returning resident)  (2) expand_more expand_less
Obtain the Singe Window System registration code  (1) expand_more expand_less
Obtain an Import Permit - Biosecurity  (3) expand_more expand_less
Obtain bill of lading at Luganville seaport  (1) expand_more expand_less
Customs and Biosecurity clearance at Luganville seaport  (3) expand_more expand_less
Releasing cargo at Luganville seaport  (3) expand_more expand_less

3
Obtain the Single Window System registration code
(last modified: 25/06/2021)

Contact details

Entity in charge

Department of Customs and Inland Revenue - Customs Downtown Office

Rue Carnot PMB 9021 POrt vila , Port Vila
Tel: 00678 33090
Website: https://customsinlandrevenue.gov.vu
Directions: Google maps

Unit in charge

Customs Information and Communication Technology Services

Mon: 08:00 - 12:00, 13:00 - 17:00
Tue: 08:00 - 12:00, 13:00 - 17:00
Wed: 08:00 - 12:00, 13:00 - 17:00
Thu: 08:00 - 12:00, 13:00 - 17:00
Fri: 08:00 - 12:00, 13:00 - 17:00
Sat: closed
Sun: closed

Person in charge

Bronson Wells

IT Support Officer
Tel: 00678 33010
Email: bwells@vanuatu.gov.vu

Expected results

System Record TIN Code

Requirements

1. ASYCUDA World registration form
ASYCUDA World registration form (original)

Time frame

Waiting time in queue: max  5mn
Attention at counter: min   5mn - max   15mn

Legal justification

Referral : Department of Customs and Inland Revenue - Customs Downtown Office

Entity in charge

Department of Customs and Inland Revenue - Customs Downtown Office

Rue Carnot PMB 9021 POrt vila , Port Vila
Tel: 00678 33090
Website: https://customsinlandrevenue.gov.vu
Directions: Google maps

Unit in charge

Customs Information and Communication Technology Services

Mon: 08:00 - 12:00, 13:00 - 17:00
Tue: 08:00 - 12:00, 13:00 - 17:00
Wed: 08:00 - 12:00, 13:00 - 17:00
Thu: 08:00 - 12:00, 13:00 - 17:00
Fri: 08:00 - 12:00, 13:00 - 17:00
Sat: closed
Sun: closed

Person in charge

Joe Tambeana

Acting Manager Customs ITS
Tel: 00678 33091
Email: tambeanaj@vanuatu.gov.vu
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