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Import
Temporary Import
Export
Commodity
Appliance energy labels and standards
Virgin Coconut Oil
Dangerous drugs
Live Animal and Animal Products (Includes Fish and Seafoods)
Other Live Species
Other forest products
Other goods (Includes New Vehicles)
Ozone depleting substances
Used Personal Effects
Plant and Plant products
Used Vehicles and Machinery
Vehicle - Right Hand Drive
Timber
Cocoa
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Fish and Aquaculture
Kava
Live Animal and Animal products
Other Live Species
Other Goods
Plant and Plant Products
Sandalwood and Sandalwood products
Timber and Other Forest products
Radio Communications and Telecommunications Terminal Equipment Products
Pref. Treatment
130 - Lifesaving equipment concession
080 - Temporary Import Concession
140 - Fire fighting equipment concession
150 - Girl guides or boys scouts concession
180 - Sports equipment concession
190 - Divine church use concession
200 - Educational use concession
210 - Diplomatic use concession
220 - Charitable donation concession
230 - Foreign vessel and aircraft concession
270 - Project concession
280 - COM decision concession
290 - Disaster relief concession
9902 - Personal and household effects
9903 - RSE Personal effects
000 - No concession
010 - Industrial Concession
020 - Tourism Concession
030 - Geology and Mines Concession
040 - Generation of Electricity Concession
050 - Fisheries Concession
No Preferential Treatment
MSG - Melanesian Spearhead Group
BCO - Vanuatu Certificate of Origin
DF - Duty Free Treatment by China
EUR - EUR1 Movement Certificate
GSP - Generalized System of Preference
PICTA - Pacific island Countries Trade Agreement
Entry / Exit Port
Luganville Seaport
Port Vila Seaport
Luganville Airport
Port Vila Airport
Type of investment
Business registrations and investment
Local company registrations
Visa selection
BUSINESS VISA
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Search or Inspection
Certified Copy
Claim of Interest on Registered Mark
Claim of Interest on Unregistered Mark
Cancelation of Registration
Removal of Mark
Renewal
Assignment
Change of Name
Change of Address
Lands Management Services
Water
Lands
Geology
Types of Certificate, Permit or License
Water Works Permit
Registered Lease
Negotiator Certificate
Approved Survey Plan
Valuation Certificate
Lease Agreement
Water Works License
  1. FIRST TIME TRADER
  2. LIVE ANIMAL AND ANIMAL PRODUCTS (INCLUDES FISH AND SEAFOODS)
  3. FULL PROCEDURE
  4. Full procedure for export of animal and animal products (PV Airport) 1st Time Trader
Summary print

Preview & Print

Properties

Number of steps (23) arrow_drop_up arrow_drop_down
Register a business  (4) expand_more expand_less
Obtain a Foreign Investment Approval Certificate (FIAC)  (4) expand_more expand_less
Obtain a business licence certificate  (3) expand_more expand_less
Obtain the Singe Window System registration code  (1) expand_more expand_less
Obtain an animal export health certificate - Biosecurity Port Vila  (3) expand_more expand_less
Obtain MSG Certificate  (1) expand_more expand_less
Obtain airway bill at Port Vila airport  (1) expand_more expand_less
Customs and Biosecurity clearance at Port Vila airport  (3) expand_more expand_less
Releasing cargo at Port Vila airport  (3) expand_more expand_less

12
Obtain the Single Window System registration code
(last modified: 25/06/2021)

Contact details

Entity in charge

Department of Customs and Inland Revenue - Customs Downtown Office

Rue Carnot PMB 9021 POrt vila , Port Vila
Tel: 00678 33090
Website: https://customsinlandrevenue.gov.vu
Directions: Google maps

Unit in charge

Customs Information and Communication Technology Services

Mon: 08:00 - 12:00, 13:00 - 17:00
Tue: 08:00 - 12:00, 13:00 - 17:00
Wed: 08:00 - 12:00, 13:00 - 17:00
Thu: 08:00 - 12:00, 13:00 - 17:00
Fri: 08:00 - 12:00, 13:00 - 17:00
Sat: closed
Sun: closed

Person in charge

Bronson Wells

IT Support Officer
Tel: 00678 33010
Email: bwells@vanuatu.gov.vu

Expected results

System Record TIN Code

Requirements

1. ASYCUDA World registration form
ASYCUDA World registration form (original)

Time frame

Waiting time in queue: max  5mn
Attention at counter: min   5mn - max   15mn

Legal justification

Referral : Department of Customs and Inland Revenue - Customs Downtown Office

Entity in charge

Department of Customs and Inland Revenue - Customs Downtown Office

Rue Carnot PMB 9021 POrt vila , Port Vila
Tel: 00678 33090
Website: https://customsinlandrevenue.gov.vu
Directions: Google maps

Unit in charge

Customs Information and Communication Technology Services

Mon: 08:00 - 12:00, 13:00 - 17:00
Tue: 08:00 - 12:00, 13:00 - 17:00
Wed: 08:00 - 12:00, 13:00 - 17:00
Thu: 08:00 - 12:00, 13:00 - 17:00
Fri: 08:00 - 12:00, 13:00 - 17:00
Sat: closed
Sun: closed

Person in charge

Joe Tambeana

Acting Manager Customs ITS
Tel: 00678 33091
Email: tambeanaj@vanuatu.gov.vu