1. Import
  2. FIRST TIME TRADER
  3. APPLIANCE ENERGY LABELS AND STANDARD
  4. Full procedure for imports of AEL & S (LGVL Airport) 1st time Trader
Summary print

Preview & Print

Properties

Number of steps (30) arrow_drop_up arrow_drop_down
Register a business  (4) expand_more expand_less
Obtain a Foreign Investment Approval Certificate (FIAC)  (4) expand_more expand_less
Obtain a business licence certificate  (3) expand_more expand_less
Obtain the Singe Window System registration code  (1) expand_more expand_less
Obtain a Registration Certificate to import a Category A or B Model of Appliance.  (3) expand_more expand_less
Obtain Industrial Permit  (2) expand_more expand_less
Obtain Concession 010  (2) expand_more expand_less
Obtain Concession 020  (2) expand_more expand_less
Obtain Concession 050  (1) expand_more expand_less
Obtain air waybill at Luganville airport  (1) expand_more expand_less
Customs clearance at Luganville airport  (3) expand_more expand_less
Biosecurity clearance at Luganville airport  (1) expand_more expand_less
Releasing cargo at Luganville airport  (3) expand_more expand_less

26
Obtain Customs clearance (green)
(last modified: 18/11/2019)

Contact details

Entity in charge

Department of Customs and Inland Revenue - Luganville Wharf

Luganville
Tel: 00678 36225
Email: customssanto@vanuatu.gov.vu
Website: www.customsinlandrevenue.gov.vu
Directions: Google maps

Unit in charge

Customs Wharf Office - Luganville

Mon: 08:00 - 12:00, 13:00 - 17:00
Tue: 08:00 - 12:00, 13:00 - 17:00
Wed: 08:00 - 12:00, 13:00 - 17:00
Thu: 08:00 - 12:00, 13:00 - 17:00
Fri: 08:00 - 12:00, 13:00 - 17:00

Person in charge

Dannia Warput

Revenue Officer
Tel: 00678 36225
Email: dwarput@vanuatu.gov.vu

Expected results

Payment Receipt - import SAIR
Release Order - import SAIR

Requirements

1. 01 - Libre deuda de patente
Assessment Notice - import SAIR (original)
2. 01 - Libre deuda de patente
payment (original)

Cost VUV  1,000

USD expand_more expand_less
  • USD Add Name Here
VUV 500
Customs Processing Fee
VUV 500
Single Window System Processing Fee
Payment methods: Cash, Cheque, Online Payment
Use the online Customs tariff simulator to work out duties and taxes to pay: https://singlewindow.gov.vu/portal/services/tariff/sections.jsf
Make out checks to "The Government of Vanuatu"
If you pay in cash the maximum accepted amount is 50,000vt

Time frame

Yellow Lane Declaration takes 1-2 days for Customs to process prior payment and release of goods, while a Red lane declaration takes 1-3 days.
Waiting time in queue: max  10mn
Attention at counter: min   5mn - max   10mn

Legal justification

1. Customs Act No.7 of 2013
Customs Act No.7 of 2013
2. Customs Regulations Order No. 113 of 2014
Customs Regulations Order No. 113 of 2014
3. Import Duties Act
Import Duties Act

Additional information

You don't need to present copies of the documents attached in the last step

Referral : Department of Customs and Inland Revenue - Luganville

Entity in charge

Department of Customs and Inland Revenue - Luganville

Luganville
Tel: 0067836306
Email: customssanto@vanuatu.gov.vu
Website: https://customsinlandrevenue.gov.vu
Directions: Google maps

Unit in charge

Customs Office - Luganville

Mon: 08:00 - 12:00, 13:00 - 17:00
Tue: 08:00 - 12:00, 13:00 - 17:00
Wed: 08:00 - 12:00, 13:00 - 17:00
Thu: 08:00 - 12:00, 13:00 - 17:00
Fri: 08:00 - 12:00, 13:00 - 17:00
Sat: closed
Sun: closed

Person in charge

Nicolas Godden

Manager - Customs Northern Office
Tel: 00678 36225
Email: ngodden@vanuatu.gov.vu
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