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Choose regime
Import
Temporary Import
Export
Commodity
Appliance energy labels and standards
Virgin Coconut Oil
Dangerous drugs
Live Animal and Animal Products (Includes Fish and Seafoods)
Other Live Species
Other forest products
Other goods (Includes New Vehicles)
Ozone depleting substances
Used Personal Effects
Plant and Plant products
Used Vehicles and Machinery
Vehicle - Right Hand Drive
Timber
Cocoa
Copra
Fish and Aquaculture
Kava
Live Animal and Animal products
Other Live Species
Other Goods
Plant and Plant Products
Sandalwood and Sandalwood products
Timber and Other Forest products
Radio Communications and Telecommunications Terminal Equipment Products
Pref. Treatment
000 - No concession
001 - Industrial Concession
002 - Tourism Concession
003 - Fisheries Concession
004 - Generation of Electricity Concession
005 - Maritime Concession
006 - Geology and Mines Concession
008 - Personal and household effects
009 - RSE Personal effects
014 - Charitable donation concession
015 - Girl guides or boys scouts concession
018 - Sports equipment concession
019 - Divine church use concession
020 - Educational use concession
022 - Foreign vessel and aircraft concession
021 - Temporary Import Concession
027 - Fire fighting equipment concession
028 - Lifesaving equipment concession
033 - Diplomatic use concession
034 - Project concession
035 - COM decision concession
036 - Relief supplies concession
037 - Unsolicited relief supplies concession
No Preferential Treatment
BCO - Vanuatu Certificate of Origin
DF - Duty Free Treatment by China
EUR - EUR1 Movement Certificate
GSP - Generalized System of Preference
MSG - Melanesian Spearhead Group
PICTA - Pacific island Countries Trade Agreement
Entry / Exit Port
Luganville Seaport
Port Vila Seaport
Luganville Airport
Port Vila Airport
Type of investment
Business registrations and investment
Local company registrations
Visa selection
BUSINESS VISA
EXTENDED VISITORS VISA
INTERIM VISA
PERMANENT RESIDENCE VISA
RESIDENCE VISA
STUDENT VISA
SPECIAL CATEGORY VISA
TRANSIT VISA
VISITORS VISA
IPR Services
Trademark
Designs
Patents
Types of Services
New Registration
New Collective Registration
Registration of Priority Convention Date
Notice of Opposition
Amendment before Publication
Amendment after Publication
Other Amendment
Search or Inspection
Certified Copy
Claim of Interest on Registered Mark
Claim of Interest on Unregistered Mark
Cancelation of Registration
Removal of Mark
Renewal
Assignment
Change of Name
Change of Address
Lands Management Services
Water
Lands
Geology
Types of Certificate, Permit or License
Water Works Permit
Registered Lease
Negotiator Certificate
Approved Survey Plan
Valuation Certificate
Lease Agreement
Water Works License
  1. FIRST TIME TRADER
  2. APPLIANCE ENERGY LABELS AND STANDARD
  3. FULL PROCEDURE
  4. Full procedure for imports of AEL & S (PV Seaport) 1st time Trader
Summary print

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Properties

Number of steps (46) arrow_drop_up arrow_drop_down
Register a business  (4) expand_more expand_less
Obtain a Foreign Investment Approval Certificate (FIAC)  (4) expand_more expand_less
Obtain a business licence certificate  (3) expand_more expand_less
Obtain the Singe Window System registration code  (1) expand_more expand_less
Obtain a Registration Certificate to import a Category A or B Model of Appliance.  (3) expand_more expand_less
Obtain Industrial Permit  (2) expand_more expand_less
Obtain Concession 001 - Industrial Concession  (3) expand_more expand_less
Obtain Concession 002 - Tourism Concession  (2) expand_more expand_less
Obtain Concession 050 - Fisheries Concession  (1) expand_more expand_less
Obtain Concession 140 - Fire Fighting Equipment Concession  (2) expand_more expand_less
Obtain Concession 190 - Divine Church Use Concession  (2) expand_more expand_less
Obtain Concession 210 - Diplomatic Use Concession  (2) expand_more expand_less
Obtain Concession 220 - Charitable Donation Concession  (2) expand_more expand_less
Obtain Concession 230  (2) expand_more expand_less
Obtain Concession 270 - Project Concession  (2) expand_more expand_less
Obtain Concession 280 - COM Decision Concession  (2) expand_more expand_less
Obtain Concession 290 - Disaster Relief Concession  (2) expand_more expand_less
Obtaining bill of lading at Port Vila seaport  (1) expand_more expand_less
Customs and Biosecurity clearance at Port Vila seaport  (3) expand_more expand_less
Releasing cargo at Port Vila seaport  (3) expand_more expand_less

41
Contact a Customs Broker
(last modified: 07/05/2025)

Costs

( see details )

Timeframe ( see details )

Waiting time until next step

Free of charge
20 mn  -  40 mn
1 day  -  3 days

Contact details

Entity in charge

Customs Broker

Requirements

1. 01 - Libre deuda de patente
Commercial Invoice (original)
2. 01 - Libre deuda de patente
Packing List (original)
3. 01 - Libre deuda de patente
Bill of lading (w/shipping agent stamp) (original)

Cost

VUV expand_more expand_less
  • VUV Add Name Here
Payment methods: Cash, Cheque
Each Customs Broker have their own rates for their services.

Time frame

Waiting time in queue: min   10mn - max  20mn
Attention at counter: min   10mn - max   20mn
Waiting time until next step: min   1 day - max   3 days

Additional information

A Customs Broker is a professional who can handle all Customs clearance processes and steps involved with getting your goods onto their way. Their services usually include getting appropriate certificates, booking storage space at warehouses, arranging for payment of any applicable fees and communication with Customs, border and logistics personnel at the border post, airport or port. Most clearing agents can also arrange for your goods to be picked up from your factory and arrange transport on your behalf. For these services additional charges apply. Check here a list of Vanuatu Principal Customs Brokers https://customsinlandrevenue.gov.vu/index.php/en/customs/vanuatu-customs-brokers

Referral : Vanuatu Customs Brokers and Forwarders Association

Entity in charge

Vanuatu Customs Brokers and Forwarders Association

Email: gauchet@vanuatu.com.vu, portvila@pcfagencies.com