Visit here for more procedures

Find your procedure by using the search bar and click on the procedure to see the step-by-step.

Choose regime
Import
Temporary Import
Export
Commodity
Appliance energy labels and standards
Virgin Coconut Oil
Dangerous drugs
Live Animal and Animal Products (Includes Fish and Seafoods)
Other Live Species
Other forest products
Other goods (Includes New Vehicles)
Ozone depleting substances
Used Personal Effects
Plant and Plant products
Used Vehicles and Machinery
Vehicle - Right Hand Drive
Timber
Cocoa
Copra
Fish and Aquaculture
Kava
Live Animal and Animal products
Other Live Species
Other Goods
Plant and Plant Products
Sandalwood and Sandalwood products
Timber and Other Forest products
Radio Communications and Telecommunications Terminal Equipment Products
Pref. Treatment
130 - Lifesaving equipment concession
080 - Temporary Import Concession
140 - Fire fighting equipment concession
150 - Girl guides or boys scouts concession
180 - Sports equipment concession
190 - Divine church use concession
200 - Educational use concession
210 - Diplomatic use concession
220 - Charitable donation concession
230 - Foreign vessel and aircraft concession
270 - Project concession
280 - COM decision concession
290 - Disaster relief concession
9902 - Personal and household effects
9903 - RSE Personal effects
000 - No concession
010 - Industrial Concession
020 - Tourism Concession
030 - Geology and Mines Concession
040 - Generation of Electricity Concession
050 - Fisheries Concession
No Preferential Treatment
MSG - Melanesian Spearhead Group
BCO - Vanuatu Certificate of Origin
DF - Duty Free Treatment by China
EUR - EUR1 Movement Certificate
GSP - Generalized System of Preference
PICTA - Pacific island Countries Trade Agreement
Entry / Exit Port
Luganville Seaport
Port Vila Seaport
Luganville Airport
Port Vila Airport
Type of investment
Business registrations and investment
Local company registrations
Visa selection
BUSINESS VISA
EXTENDED VISITORS VISA
INTERIM VISA
PERMANENT RESIDENCE VISA
RESIDENCE VISA
STUDENT VISA
SPECIAL CATEGORY VISA
TRANSIT VISA
VISITORS VISA
IPR Services
Trademark
Designs
Patents
Types of Services
New Registration
New Collective Registration
Registration of Priority Convention Date
Notice of Opposition
Amendment before Publication
Amendment after Publication
Other Amendment
Search or Inspection
Certified Copy
Claim of Interest on Registered Mark
Claim of Interest on Unregistered Mark
Cancelation of Registration
Removal of Mark
Renewal
Assignment
Change of Name
Change of Address
Lands Management Services
Water
Lands
Geology
Types of Certificate, Permit or License
Water Works Permit
Registered Lease
Negotiator Certificate
Approved Survey Plan
Valuation Certificate
Lease Agreement
Water Works License
  1. FIRST TIME TRADER
  2. USED PERSONAL EFFECTS
  3. FULL PROCEDURE
  4. Full procedure for imports of used personal effects (LGVL Airport) 1st Time Trader
Summary print

Preview & Print

Properties

Number of steps (13) arrow_drop_up arrow_drop_down
Obtain residence visa (Optional for returning resident)  (2) expand_more expand_less
Obtain the Singe Window System registration code  (1) expand_more expand_less
Obtain an Import Permit - Biosecurity  (3) expand_more expand_less
Obtain air waybill at Luganville airport  (1) expand_more expand_less
Customs and Biosecurity clearance at Luganville airport  (3) expand_more expand_less
Releasing cargo at Luganville airport  (3) expand_more expand_less

11
Obtain invoice
(last modified: 13/03/2023)

Contact details

Entity in charge

Vanuatu Terminal Services - Luganville

P.O.Box Luganville Santo , Luganville
Tel: 00678 26783
Email: info@vts.vu
Website: https://www.vts.vu
Directions: Google maps

Unit in charge

VTS - Luganville

Mon: 08:00 - 12:00, 13:00 - 17:00
Tue: 08:00 - 12:00, 13:00 - 17:00
Wed: 08:00 - 12:00, 13:00 - 17:00
Thu: 08:00 - 12:00, 13:00 - 17:00
Fri: 08:00 - 12:00, 13:00 - 17:00
The office is also open during flight arrivals in unsocial hours, weekends and public holidays.

Person in charge

Marie Tiome

VTS Import and Export officer - Luganville
Tel: 00678 33518
Email: mtiome@vts.vu

Expected results

VTS Invoice - Luganville

Requirements

1. 01 - Libre deuda de patente
Original AWB - Luganville (original)

Time frame

Waiting time in queue: max  5mn
Attention at counter: min   10mn - max   15mn

Legal justification

1. Vanuatu Terminal Services Charges, 2017
Vanuatu Terminal Services Charges, 2017

Referral : Vanuatu Terminal Services - Port Vila

Entity in charge

Vanuatu Terminal Services - Port Vila

Bauer field International Airport P.o.Box 7115 PORT VILA - Vanuatu SW Pacific , Port Vila 00678 7115
Tel: 00678 26783
Tel. 1: 00678 26784
Email: vts@vli.aero
Website: https://www.vts.vu
Directions: Google maps

Unit in charge

VTS Administration Department

Mon: 08:00 - 12:00, 13:30 - 17:30
Tue: 08:00 - 12:00, 13:30 - 17:30
Wed: 08:00 - 12:00, 13:30 - 17:30
Thu: 08:00 - 12:00, 13:30 - 17:30
Fri: 08:00 - 12:00, 13:30 - 17:30
The office is also open during flight arrivals in unsocial hours, weekends and public holidays

Person in charge

Smithy Samuel

VTS Cargo Operational Manager
Tel: 00678 26783
Email: ssamuel@vts.vu