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FIRST TIME TRADER
LIVE ANIMAL AND ANIMAL PRODUCTS (INCLUDES FISH AND SEAFOODS)
FULL PROCEDURE
Full procedure for imports of animal and animal products (PV Seaport) 1st Time Trader
info
This step is completed by
Customs broker
Summary
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Create user account
Submit application for business registration
Pay business registration fee
Obtain a business registration certificate
Pre-check of application for Foreign Investment Approval Certificate (FIAC)
Pay fee for new FIAC application
Submit FIAC application
Obtain Foreign Investment Approval Certificate (FIAC)
Apply for a business licence certificate
Pay business licence fees
Obtain business licence certificate
Obtain the Single Window System registration code
Contact a Registered VeSW user
Submit application ( Single Window System)
Receive Import Permit
Obtain bill of lading
Contact a Customs Broker
Declare cargo (Single Window System)
Obtain clearance (green)
Obtain invoice
Pay port service discharge fees
Submit release documents
Submits application - Concession 220
Receive Concession 220 Approval Letter
Submits application - Concession 290
Receive Concession 290 Approval Letter
Include recourse information
"Certification sheet" format
Number of steps (
26
)
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Register a business
(
4
)
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1
Create user account
language
C
2
Submit application for business registration
language
D
3
Pay business registration fee
D
4
Obtain a business registration certificate
language
D
Obtain a Foreign Investment Approval Certificate (FIAC)
(
4
)
expand_more
expand_less
5
Pre-check of application for Foreign Investment Approval Certificate (FIAC)
C
6
Pay fee for new FIAC application
D
7
Submit FIAC application
D
8
Obtain Foreign Investment Approval Certificate (FIAC)
D
Obtain a business licence certificate
(
3
)
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expand_less
9
Apply for a business licence certificate
C
10
Pay business licence fees
C
11
Obtain business licence certificate
C
Obtain the Singe Window System registration code
(
1
)
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12
Obtain the Single Window System registration code
D
Obtain an import permit - Biosecurity Port Vila
(
3
)
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13
Contact a Registered VeSW user
D
14
Submit application ( Single Window System)
language
D
15
Receive Import Permit
D
Obtaining bill of lading at Port Vila seaport
(
1
)
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16
Obtain bill of lading
D
Customs and Biosecurity clearance at Port Vila seaport
(
3
)
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17
Contact a Customs Broker
D
18
Declare cargo (Single Window System)
language
D
19
Obtain clearance (green)
D
Releasing cargo at Port Vila seaport
(
3
)
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20
Obtain invoice
D
21
Pay port service discharge fees
D
22
Submit release documents
D
Obtain Concession 220 - Charitable Donation Concession
(
2
)
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23
Submits application - Concession 220
D
24
Receive Concession 220 Approval Letter
D
Obtain Concession 290 - Disaster Relief Concession
(
2
)
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expand_less
25
Submits application - Concession 290
D
26
Receive Concession 290 Approval Letter
D
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New ticket
18
Declare cargo (Single Window System)
(last modified: 07/05/2025)
D
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You can apply for this step online
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Contact details
Additional information
Referral
Expected results
Required documents
Legal justification
Timeframe
( see details )
20 mn - 40 mn
Contact details
Entity in charge
Single Window Team
Ministry of Tourism, Trade, Commerce and Ni Vanuatu Business. Private Mail Bag 9056, VOIP: 2361 Telephone: 33093 Port Vila, Republic of Vanuatu , Port Vila
Tel:
00678 33093
Email:
Email: swnpt@vanuatu.gov.vu
Website:
Website: https://singlewindow.gov.vu
Directions:
Google maps
Comments about contacts
New ticket
Expected results
SAD - import VSEA
Assessment - VSEA
Comments about results
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Requirements
1.
Commercial Invoice
2.
Bill of lading (w/port stamp)
3.
Packing List
(original)
Comments about requirements
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Time frame
Waiting time in queue:
min
5mn
- max
10mn
Attention at counter:
min
15mn
- max
30mn
Comments about timeframe
New ticket
Legal justification
1.
Customs Act, 2013
Article 5
2.
Pacific Agreement on Closer Economic Relations (PACER) (Ratification) Act, 2004
Article Schedule1
3.
Import Duties (Amendment) Order, 2017 with Harmonised System 2017 Schedule
Comments about laws
New ticket
Additional information
Once your declaration is submitted, the system will indicate if this import will need to go through the Biosecurity Officers as well. Your Customs Broker should advice you to see Biosecurity (if needed) before coming to Customs Office.
Comments about additional information
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error
Report incorrect information
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Suggest a simplification
Referral : Single Window Team
Entity in charge
Single Window Team
Ministry of Tourism, Trade, Commerce and Ni Vanuatu Business. Private Mail Bag 9056, VOIP: 2361 Telephone: 33093 Port Vila, Republic of Vanuatu , Port Vila
Tel:
00678 33093
Email:
Email: swnpt@vanuatu.gov.vu
Website:
Website: https://singlewindow.gov.vu
Directions:
Google maps
Comments about recourses
New ticket