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Number of steps (10) arrow_drop_up arrow_drop_down
Obtain a Phytosanitary Certificate - Biosecurity Luganville  (3) expand_more expand_less
Obtain bill of lading at Luganville seaport  (1) expand_more expand_less
Customs and Biosecurity clearance at Luganville seaport  (3) expand_more expand_less
Releasing cargo at Luganville Seaport  (3) expand_more expand_less

7
Obtain clearance (green)
(last modified: 07/01/2022)

Contact details

Entity in charge

Department of Customs and Inland Revenue - Luganville Wharf

Luganville
Tel: 00678 36225
Email: customssanto@vanuatu.gov.vu
Website: www.customsinlandrevenue.gov.vu
Directions: Google maps

Unit in charge

Customs Wharf Office - Luganville

Mon: 08:00 - 12:00, 13:00 - 17:00
Tue: 08:00 - 12:00, 13:00 - 17:00
Wed: 08:00 - 12:00, 13:00 - 17:00
Thu: 08:00 - 12:00, 13:00 - 17:00
Fri: 08:00 - 12:00, 13:00 - 17:00

Person in charge

Mercy Kalo

Revenue Officer
Tel: 00678 36225
Email: kmercy@vanuatu.gov.vu

Expected results

Payment Receipt - export SSEA
Release order - export SSEA

Requirements

1. 01 - Libre deuda de patente
Assessment notice - export SSEA
2. 01 - Libre deuda de patente
payment

Cost VUV 1,000

VUV expand_more expand_less
  • VUV Add Name Here
VUV 500
Customs Processing Fee
VUV 500
Single Window System Processing Fee
Payment methods: Cash, Cheque, Online Payment

Time frame

Waiting time in queue: min   5mn - max  10mn
Attention at counter: min   5mn - max   10mn

Legal justification

1. Customs Act, 2013
2. Customs Regulations Order, 2014

Additional information

You don't need to present copies of documents attached in the last step.

Referral : Department of Customs and Inland Revenue - Luganville

Entity in charge

Department of Customs and Inland Revenue - Luganville

Luganville
Tel: 0067836306
Email: customssanto@vanuatu.gov.vu
Website: https://customsinlandrevenue.gov.vu
Directions: Google maps

Unit in charge

Customs Office - Luganville

Mon: 08:00 - 12:00, 13:00 - 17:00
Tue: 08:00 - 12:00, 13:00 - 17:00
Wed: 08:00 - 12:00, 13:00 - 17:00
Thu: 08:00 - 12:00, 13:00 - 17:00
Fri: 08:00 - 12:00, 13:00 - 17:00
Sat: closed
Sun: closed

Person in charge

Nicolas Godden

Manager - Customs Northern Office
Tel: 00678 36225
Email: ngodden@vanuatu.gov.vu