Visit here for more procedures
  1. EXPORT
  2. PLANT AND PLANT PRODUCTS
  3. FULL PROCEDURE
  4. NO PREFERENTIAL TREATMENT
  5. Full procedure for exports of plant and plant products (Luganville seaport)
Summary print

Preview & Print

Properties

Number of steps (10) arrow_drop_up arrow_drop_down
Obtain a Phytosanitary Certificate - Biosecurity Luganville  (3) expand_more expand_less
Obtain bill of lading at Luganville seaport  (1) expand_more expand_less
Customs and Biosecurity clearance at Luganville seaport  (3) expand_more expand_less
Releasing cargo at Luganville Seaport  (3) expand_more expand_less

7
Obtain clearance (green)
(last modified: 07/01/2022)

Contact details

Entity in charge

Department of Customs and Inland Revenue - Luganville Wharf

Luganville
Tel: 00678 36225
Email: customssanto@vanuatu.gov.vu
Website: www.customsinlandrevenue.gov.vu
Directions: Google maps

Unit in charge

Customs Wharf Office - Luganville

Mon: 08:00 - 12:00, 13:00 - 17:00
Tue: 08:00 - 12:00, 13:00 - 17:00
Wed: 08:00 - 12:00, 13:00 - 17:00
Thu: 08:00 - 12:00, 13:00 - 17:00
Fri: 08:00 - 12:00, 13:00 - 17:00

Person in charge

Mercy Kalo

Revenue Officer
Tel: 00678 36225
Email: kmercy@vanuatu.gov.vu

Expected results

Payment Receipt - export SSEA
Release order - export SSEA

Requirements

1. 01 - Libre deuda de patente
Assessment notice - export SSEA
2. 01 - Libre deuda de patente
payment

Cost VUV 1,000

VUV expand_more expand_less
  • VUV Add Name Here
VUV 500
Customs Processing Fee
VUV 500
Single Window System Processing Fee
Payment methods: Cash, Cheque, Online Payment

Time frame

Waiting time in queue: min   5mn - max  10mn
Attention at counter: min   5mn - max   10mn

Legal justification

1. Customs Act, 2013
Customs Act, 2013
2. Customs Regulations Order, 2014
Customs Regulations Order, 2014

Additional information

You don't need to present copies of documents attached in the last step.

Referral : Department of Customs and Inland Revenue - Luganville

Entity in charge

Department of Customs and Inland Revenue - Luganville

Luganville
Tel: 0067836306
Email: customssanto@vanuatu.gov.vu
Website: https://customsinlandrevenue.gov.vu
Directions: Google maps

Unit in charge

Customs Office - Luganville

Mon: 08:00 - 12:00, 13:00 - 17:00
Tue: 08:00 - 12:00, 13:00 - 17:00
Wed: 08:00 - 12:00, 13:00 - 17:00
Thu: 08:00 - 12:00, 13:00 - 17:00
Fri: 08:00 - 12:00, 13:00 - 17:00
Sat: closed
Sun: closed

Person in charge

Nicolas Godden

Manager - Customs Northern Office
Tel: 00678 36225
Email: ngodden@vanuatu.gov.vu