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Import
Temporary Import
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Commodity
Appliance energy labels and standards
Virgin Coconut Oil
Dangerous drugs
Live Animal and Animal Products (Includes Fish and Seafoods)
Other Live Species
Other forest products
Other goods (Includes New Vehicles)
Ozone depleting substances
Used Personal Effects
Plant and Plant products
Used Vehicles and Machinery
Vehicle - Right Hand Drive
Timber
Cocoa
Copra
Fish and Aquaculture
Kava
Live Animal and Animal products
Other Live Species
Other Goods
Plant and Plant Products
Sandalwood and Sandalwood products
Timber and Other Forest products
Radio Communications and Telecommunications Terminal Equipment Products
Pref. Treatment
000 - No concession
001 - Industrial Concession
002 - Tourism Concession
003 - Fisheries Concession
004 - Generation of Electricity Concession
005 - Maritime Concession
006 - Geology and Mines Concession
008 - Personal and household effects
009 - RSE Personal effects
014 - Charitable donation concession
015 - Girl guides or boys scouts concession
018 - Sports equipment concession
019 - Divine church use concession
020 - Educational use concession
022 - Foreign vessel and aircraft concession
021 - Temporary Import Concession
027 - Fire fighting equipment concession
028 - Lifesaving equipment concession
033 - Diplomatic use concession
034 - Project concession
035 - COM decision concession
036 - Relief supplies concession
037 - Unsolicited relief supplies concession
No Preferential Treatment
BCO - Vanuatu Certificate of Origin
DF - Duty Free Treatment by China
EUR - EUR1 Movement Certificate
GSP - Generalized System of Preference
MSG - Melanesian Spearhead Group
PICTA - Pacific island Countries Trade Agreement
Entry / Exit Port
Luganville Seaport
Port Vila Seaport
Luganville Airport
Port Vila Airport
Type of investment
Business registrations and investment
Local company registrations
Visa selection
BUSINESS VISA
EXTENDED VISITORS VISA
INTERIM VISA
PERMANENT RESIDENCE VISA
RESIDENCE VISA
STUDENT VISA
SPECIAL CATEGORY VISA
TRANSIT VISA
VISITORS VISA
IPR Services
Trademark
Designs
Patents
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Registration of Priority Convention Date
Notice of Opposition
Amendment before Publication
Amendment after Publication
Other Amendment
Search or Inspection
Certified Copy
Claim of Interest on Registered Mark
Claim of Interest on Unregistered Mark
Cancelation of Registration
Removal of Mark
Renewal
Assignment
Change of Name
Change of Address
Lands Management Services
Water
Lands
Geology
Types of Certificate, Permit or License
Water Works Permit
Registered Lease
Negotiator Certificate
Approved Survey Plan
Valuation Certificate
Lease Agreement
Water Works License
  1. Import
  2. OTHER GOODS (INCLUDES NEW VEHICLES)
  3. FULL PROCEDURE
  4. Concession 020 - Tourism Concession
  5. Full procedure for imports of Other Goods (PV seaport)
info This step is completed by Customs broker
Summary print

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Properties

Number of steps (9) arrow_drop_up arrow_drop_down
Obtain Concession 002 - Tourism Concession  (2) expand_more expand_less
Obtaining bill of lading at Port Vila seaport  (1) expand_more expand_less
Customs and Biosecurity clearance at Port Vila seaport  (3) expand_more expand_less
Releasing cargo at Port Vila seaport  (3) expand_more expand_less

5
Declare cargo (Single Window System)
(last modified: 07/05/2025)

You can apply for this step online

language Apply online

Contact details

Entity in charge

Single Window Team

Ministry of Tourism, Trade, Commerce and Ni Vanuatu Business. Private Mail Bag 9056, VOIP: 2361 Telephone: 33093 Port Vila, Republic of Vanuatu , Port Vila
Tel: 00678 33093
Email: Email: swnpt@vanuatu.gov.vu
Website: Website: https://singlewindow.gov.vu
Directions: Google maps

Expected results

SAD - import VSEA
Assessment - VSEA

Requirements

1. 01 - Libre deuda de patente
Commercial Invoice
2. 01 - Libre deuda de patente
Bill of lading (w/port stamp)
3. 01 - Libre deuda de patente
Packing List (original)

Time frame

Waiting time in queue: min   5mn - max  10mn
Attention at counter: min   15mn - max   30mn

Additional information

Once your declaration is submitted, the system will indicate if this import will need to go through the Biosecurity Officers as well. Your Customs Broker should advice you to see Biosecurity (if needed) before coming to Customs Office.

Referral : Single Window Team

Entity in charge

Single Window Team

Ministry of Tourism, Trade, Commerce and Ni Vanuatu Business. Private Mail Bag 9056, VOIP: 2361 Telephone: 33093 Port Vila, Republic of Vanuatu , Port Vila
Tel: 00678 33093
Email: Email: swnpt@vanuatu.gov.vu
Website: Website: https://singlewindow.gov.vu
Directions: Google maps