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  1. Import
  2. OTHER GOODS (INCLUDES NEW VEHICLES)
  3. FULL PROCEDURE
  4. Concession 130 - Life Saving Equipment Concession
  5. Full procedure for imports of Other Goods (PV airport)
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Properties

Number of steps (9) arrow_drop_up arrow_drop_down
Obtain Concession 130 - Life Saving Equipment Concession  (2) expand_more expand_less
Obtain airway bill at Port Vila airport  (1) expand_more expand_less
Customs and Biosecurity clearance at Port Vila airport  (3) expand_more expand_less
Releasing cargo at Port Vila airport  (3) expand_more expand_less

6
Obtain clearance (green)
(last modified: 04/11/2024)

Contact details

Entity in charge

Department of Customs and Inland Revenue - Customs Administration

Private Mail Bag 9012, La Casa D'Andrea E Luciano Building, Rue Pierre Lamy, Port Vila, Republic of Vanuatu , Port Vila
Tel: 00678 33010
Tel. 1: 00678 22597
Email: circorporate@vanuatu.gov.vu
Website: https://customsinlandrevenue.gov.vu/index.php/en/
Directions: Google maps

Unit in charge

Customs Cashier - Airport Port vila

Mon: 08:00 - 12:00, 13:00 - 17:00
Tue: 08:00 - 12:00, 13:00 - 17:00
Wed: 08:00 - 12:00, 13:00 - 17:00
Thu: 08:00 - 12:00, 13:00 - 17:00
Fri: 08:00 - 12:00, 13:00 - 17:00
Sat: closed
Sun: closed

Person in charge

Michelline Manwo

Revenue Officer VAIR
Tel: 00678 22566
Email: mrmanwo@vanuatu.gov.vu

Expected results

Vair release order
Vair customs receipt

Requirements

1. 01 - Libre deuda de patente
payment
2. 01 - Libre deuda de patente
VAIR Assessment notice (original)

Cost VUV 1,000

VUV expand_more expand_less
  • VUV Add Name Here
VUV 500
Customs Processing Fee
VUV 500
Single Window System Processing Fee
Payment methods: Cash, Cheque, Online Payment
Use the online Customs tariff simulator to work out duties and taxes to pay: https://singlewindow.gov.vu/portal/services/tariff/sections.jsf
Make out checks to "The Government of Vanuatu"
If you pay in cash the maximum accepted amount is 50,000vt

Time frame

Yellow Lane Declaration takes 1-2 days for Customs to process prior payment and release of goods, while a Red lane declaration takes 1-3 days.
Waiting time in queue: min   5mn - max  10mn
Attention at counter: min   5mn - max   10mn

Legal justification

1. Customs Act, 2013
Customs Act, 2013
Article 5
2. Customs Regulations Order, 2014
Customs Regulations Order, 2014
Section 19
3. Import Duties Act, HS 2022
Import Duties Act, HS 2022
Article ScheduleI

Additional information

You don't need to present copies of the documents attached in the last step

Referral : Department of Customs and Inland Revenue - Customs Downtown Office

Entity in charge

Department of Customs and Inland Revenue - Customs Downtown Office

Rue Carnot PMB 9021 POrt vila , Port Vila
Tel: 00678 33090
Website: https://customsinlandrevenue.gov.vu
Directions: Google maps

Unit in charge

Customs Revenue Unit

Mon: 08:00 - 12:00, 13:00 - 17:00
Tue: 08:00 - 12:00, 13:00 - 17:00
Wed: 08:00 - 12:00, 13:00 - 17:00
Thu: 08:00 - 12:00, 13:00 - 17:00
Fri: 08:00 - 12:00, 13:00 - 17:00
Sat: closed
Sun: closed

Person in charge

George Pakoa

Manager
Tel: +678 33091
Email: gpakoa@vanuatu.gov.vu